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FAQ

What products can I sell? Is there any restriction?

You can sell everything here, except imitation / illegal products, medicines, and products that are not licensed by the authority. For food products, it will go through selection process in advance by our team.

What is the minimum contract period?

One month

How do I get my sales proceeds?

Panda Box will transfer your sales revenue by the 14th of each month to your bank account.

Is there any age restrictions?

Yes. If you are below 21 years old, you will need a guarantor from your parents or somebody older than you with minimum age of 21.

How to check available boxes?

To know the boxes available, please visit our outlet to enquire or contact our team.

What are the sizes of the box?

We have some boxes with size adapted to the products being sold. You can find out by downloading our company profile here.

Are we in charge of our box decoration?

Yes, you are. You should be creative to decorate the box as long as not to damage the box.

Do we set the price of our products?

Yes, of course. You may specify the price of the products you have in your box.

Must we place any security deposit?

Yes, you have to put a deposit as a security deposit as the price of one month rental. Deposit will be refunded when the contract expires.

Can I put my website or business cards in my box?

Yes, you can.

How do I check my sales?

You will be given a user ID and password to check your sales online in real time.

How do I terminate the contract?

In order to terminate your contract, you can simply visit our store and fill out the Termination Form. Further assistance, please ask one of our team at Panda Box.

Why do I have to pay for 10% transaction fee?

This is to cover staff commission, tax, shop maintenance, online sales system and etc.

When can I stock up my box?

We have these following schedules:

Monday – Thursday at 09.00 am – 08.00 pm

Friday at 09.00 am – 03.00 pm

Saturday at 09.00 am – 12.00 pm

For Sunday and Public Holidays, you are not allowed to change your stock in Panda Box.